Terms of Service & user agreement

1. Nature of the service

InCite provides software tools for accounting, bookkeeping, payroll-related workflows, reporting, and related features (collectively, the "Services"). The Services are provided for your business use only. InCite is not a bank, payroll provider, tax preparer, or professional advisor.

2. No professional advice

Nothing in the Services constitutes legal, tax, accounting, or payroll compliance advice. You are solely responsible for determining how laws and regulations apply to you and for consulting qualified professionals when appropriate.

3. Payroll, tax filings, and fraud - limitation of liability

To the fullest extent permitted by law, InCite and its affiliates, officers, directors, employees, and contractors shall not be liable for any errors, omissions, miscalculations, delays, or incorrect payroll, tax, withholding, or filing outcomes arising from or related to your use of the Services.

InCite is not responsible for mistakes, misconduct, or fraud by you, your employees, your accountants, your integrations, or any third party, including incorrect data entry, unauthorized access, misclassification of workers, improper exemptions, duplicate payments, or fraudulent transactions, whether or not involving payroll or any other part of the Services.

Optional features such as autopayroll or automated drafts do not shift responsibility to InCite. You remain responsible for reviewing, approving, and correcting payroll and tax reporting before relying on it.

4. All other services

The same limitation applies to non-payroll features (for example banking integrations, invoicing, bills, general ledger, and reports): InCite is not liable for losses resulting from user error, fraud, misconfiguration, or misuse of the Services by you or others you authorize.

5. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

6. Cap on liability

To the maximum extent permitted by law, InCite's total aggregate liability for any claim arising out of or relating to the Services shall not exceed the greater of (a) the amounts you paid to InCite for the Services in the twelve (12) months before the claim or (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the minimum permitted.

7. Indemnity

You will defend and indemnify InCite against any third-party claims, damages, or costs arising from your data, your payroll or tax decisions, your violation of law, or your misuse of the Services, including claims related to employment, classification, wages, taxes, or fraud.

8. Changes

We may update these terms. Continued use after changes constitutes acceptance. Material changes may be communicated in-product or by email where appropriate.

9. Contact

Questions about these terms should be directed to your InCite business contact or support channel listed on your subscription or website.